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GroovyMark WebX
Web Development

Order & Delivery Management

End-to-end fulfilment ops

Order routing, dispatch, and live-tracking platforms for delivery operations.

Timeline: 12 – 20 weeks
Deliverables: 4
Order & Delivery Management
Overview

What we build, and why it works.

Delivery operations live or die on routing, ETAs, and visibility. We build order-and-delivery platforms with smart dispatch, driver mobile apps, customer tracking links, and the back-office tools your dispatchers actually need.

What you get

  • Dispatcher console
  • Driver app
  • Customer tracking
  • OMS integration
Capabilities

Built around the features that actually matter.

Smart dispatch

Auto-assign by proximity, capacity, skill, or time window.

Route optimisation

Multi-stop routes with traffic, time windows, and constraints.

Driver mobile app

Manifest, navigation, proof-of-delivery, signatures, photos.

Live customer tracking

Branded tracking page, SMS updates, dynamic ETAs.

Dispatcher console

Live map, status board, manual reassignment, exception handling.

POS / OMS integration

Hooks into your existing order pipeline.

Business benefits

What this looks like on your scorecard.

  • Fewer missed deliveries and complaints
  • More stops per driver per day
  • Higher CSAT from live tracking
  • Lower fuel costs from optimised routes

Common use cases

Where we've shipped this, or something close to it.

  • Restaurant & grocery delivery
  • Local logistics & courier services
  • Field service dispatch
  • B2B distribution & last-mile

Typical tech stack

Next.jsReact Native (driver app)Mapbox / Google MapsPostgreSQL + PostGISTwilioWebSockets
How we ship

Our delivery process for order & delivery management.

01
Step 1

Process mapping

Order intake, dispatch rules, exceptions.

02
Step 2

App design

Dispatcher console, driver UX, customer UI.

03
Step 3

Build & integrate

Engine, mobile apps, integrations.

04
Step 4

Operationalise

Pilot zones, driver training, ongoing tuning.

Order & Delivery Management

Let's scope your order & delivery management.

Share a few details about your goals and constraints — we'll respond within one business day with sharper questions and a recommendation.